Leading Inclusively
As leaders, we need to value diversity and ensure we have an inclusive workplace.
We value what makes our team members unique, knowing our success is dependent on a culture that respects differences and embraces inclusion.
Check the hints and tips section for practical suggestions
Match the Tool to Your Need
- We are all subject to unconscious biases which are part of our brain’s attempt to make decisions quickly. Use Hack your unconscious biases to build awareness and control your bias.
- Running meetings is hard. Running meetings that give all team members a sense of belonging is even harder. Use Better and more inclusive meetings to make it easier.
- Use the Disrupt stereotyping tool to identify different types of gender biases through the patterns in which they present and see suggestions for counteracting them.
- Use the Team blueprint to kick-off a team based conversation that defines your ‘Ways of working’, starting with your team purpose and priorities and incorporating flexibility options.
- Use Ladder of inference to work out how to avoid ‘jumping to conclusions’ that can allow us to see certain things and miss others, depending on the focus of our unconscious.
- Practise your listening skills, ask people how they are/ feel and genuinely listen to their response. You don’t need to be a problem solver, but a great listener can go a long way to understanding someone else’s experiences and views.
- Storytelling is a powerful communication method for all. Use Write your own story to prepare your story of inclusion in a way that facts, figures and bullet points can’t convey.
Tools, Guides and Resources
Related Learning - Videos and Podcasts
Related Learning - Books and Articles
Hints and Tips
- Encourage diverse contributions. Consider intentional ways to facilitate this:
- In group meetings techniques include: ideas on post it notes, small group work and present back, rotate the chairperson
- Ask for input on a shared document rather than in a meeting
- Be cautious of ‘offline’ decisions if this is a regular technique eg: if you go to smaller groups that will reinforce your ideas rather than challenge
- Look for non verbal cues of someone feeling excluded. If you see people withdrawing from conversation or being guarded about personal details, not speaking up in meetings, avoiding eye contact, sitting on their own at lunch regularly – make an effort to include these people.
- Watch out for ‘in group’ stories and jokes. These will further amplify feelings of exclusion